Service


There are dozens of copier and printer sales and service companies in the D.C. area. So, why should you choose Masterfax & Copier Source?

"SERVICE BEYOND THE SALE"

Our total commitment to customer service sets us apart from the competition. We understand that it is a crucial element of our everyday operations. Customer retention is an important aspect of our business. We continue working with you after the initial sale to ensure your complete satisfaction. We sincerely care about you and your business.

Our service is peerless in the industry. Our customer service representatives are friendly, knowledgeable, and always available for training and productivity consultations. All of our employees are committed to providing thorough and prompt solutions to any inquiry. When you call us, you will reach a live, friendly person on the other end of the line, not a machine.

WE FIX IT FAST, WE FIX IT RIGHT, THE FIRST TIME!

Our knowledgeable technicians average 18+ years of office equipment service experience. Photo of two technicians delivering equipment
No other local company can match our level of experience. All our technical service teams are factory trained and "rapid response" oriented. We service all major brands of equipment, even if we didn't sell it to you! Our proficient dispatch system assures a prompt response to all of your service needs.

TESTIMONIALS

We are dedicated to providing our customers with exceptional service beyond the sale. But don't just take our word for it, read what our satisfied customers have to say...

"Masterfax has taken one important aspect of my business life and made it simple. They are knowledgeable, fair, and when I have a problem, they fix it fast"
Jenny Kichinko, Comptroller
Alexandria Toyota

"The fair prices and wide selection Masterfax provides are wonderful, but it's their fantastic customer service that has kept us coming back year after year"
Lory Ebron, Vice President
Washington Savings Bank

"We leased a copier from Masterfax in 1991 to try them out as a new vendor. We now have 16 fax machines, copiers and printers from Masterfax & Copier Source. That alone demonstrates how highly we regard their performance."
Jill Hinker, Practice Administrator
Cardiac Care Associates

Call us today at 703-354-9181 and join our family of satisfied customers. You'll never worry about your equipment again because Masterfax & Copier Source is on the job.

Call 703-354-9181